Clinical Directors
Dr Andy Barcis
Clinical Director & Head of Leodis
BSc(Hons) BVSc MRCVSAndy qualified as a veterinary surgeon in 2005, and has been with our practice since 2006. His main interests lie in small animal medicine (particularly dermatology) and surgery, and he played a key role in re-establishing surgical and dental procedures to our St Brelade branch surgery. In his free time, he enjoys various outdoor pursuits.
Dr Ben Benander
Clinical Director
DVM MRCVSDr. Ben moved to Jersey from sunny Hawaii in 2018. A graduate of Cornell University, Ben has special interest in soft tissue and orthopedic surgery, oncology and emergency medicine. When not in theatre, he can be found surfing the waves of St Ouen or chasing his Golden Retriever or Spanish Rescue dog across the dunes.
Dr Peter Haworth
Clinical Director
BVetMed CertSAS MRCVSPeter moved to Jersey after graduating from the Royal Veterinary College in 1998, and has a special interest in orthopaedics and thoracic surgery. He is so passionate about small animal surgery that he visits America every year to learn about the latest industry trends. He shares his home with his wife, daughter and their springer spaniels & dachshunds, and enjoys diving, fishing, running, adventure racing and wakeboarding in his free time.
Dr Nick Thomas
Clinical Director and Head of Archway
BVetMed MRCVSAfter graduating in 1998, Nick worked in Somerset, Australia and the New Forest. He settled in Jersey in 2010 with his wife Suzy and their twin sons, and enjoys soft tissue and keyhole surgeries, endoscopy and dental work. He is the honorary vet for the Kennel Club of Jersey, and loves sport, food, drink, travel and music – he plays guitar for the band Wrong Direction.
Veterinary Surgeon
Dr Ralph Maalouf
Veterinary Surgeon and Head of Large Animals
BSc, DVM, CVA, CVFT, MRCVS, MBA
After completing his degree in Animal and Veterinary sciences in the American University of Beirut, Ralph went on to get his Doctorate in Veterinary Medicine in Budapest. Since then he has completed a, equine rotating internship in a veterinary hospital in France, followed by an Equine ABVP residency at Sharjah Equine Hospital in the UAE. During that time, Ralph obtained a certificate in both mixed animal veterinary acupuncture and food therapy. In 2022 Ralph moved to the UK for an ambulatory job and at that time started and completed his Masters in Business Administration from Hult University. During his free time, Ralph enjoys spending time on the beach, travelling, or even cooking.Dr Anna Beadsley
Veterinary Surgeon
BVetMed MRCVSAnna completed her human psychology degree at the Royal Veterinary College. Her interests lie in small animal soft tissue surgery, equine medicine, equine lameness and small animal neurology. In her spare time, she enjoys horse riding, polo, outdoor activities and taking in the stunning Jersey scenery.
Dr Amy Beecham
Veterinary Surgeon
BVSc DVM MRCVSAfter graduating from the University of Adelaide in 2021, Amy went straight into working at New Era. She loves tending to all species, and has a keen interest in soft tissue surgery and neurology. Outside the clinic, she enjoys running, hiking and solo travelling anywhere and everywhere.
Dr Carey Benander
Veterinary Surgeon
DVM MRCVSBorn and raised in Texas, Carey graduated from Cornell University in 2005 and came to Jersey in 2018 by way of New York, Las Vegas and Maui. She and her family relocated for Jersey’s sun, surf and beautiful surroundings, and have enjoyed island life with their dogs, Boo and Walnut, ever since. She has special interests in all aspects of small animal medicine.
Dr Nathan Bouten
Veterinary Surgeon
After finishing up at the University of Cambridge in 2023, Nathan took off travelling around the world. Along the way he completed an aquatic animal externship at the Mississippi Aquarium in the USA. On his return to Jersey, he joined the New Era team in early 2024. Nathan loves working with all kinds of species, but his interests lie in wildlife conservation, bovine reproduction and equine internal medicine. When he's not on the job. you can catch Nathan exploring new places, learning a new language or hitting the slopes.
Dr Riccardo Cardia
Veterinary Surgeon
MRCVSRiccardo graduated from the University of Padova in Italy in 2017, and has worked in wildlife rehabilitation centres and zoos across the world. He has been in the UK full-time since 2019, and loves dealing with all pets, especially exotic animals. In his own time, he likes going hiking, going to the gym, playing football and getting lost in a good book.
Dr Ian Cox
Veterinary Surgeon
BVSc BSc GPCertSAM CertSAM MRCVSAfter qualifying from Bristol University in 1999, Ian moved to Jersey and joined our team. He holds postgraduate certificates in small animal medicine, is responsible for our mobile MRI visits and enjoys soft tissue surgery and working with reptiles, birds and exotics. In his spare time, he enjoys keeping fit through water sports, running and kayaking, and spending time with his family and their pets.
Dr Gemma Forster
Veterinary Surgeon
Bio to follow
Dr Jo Hamilton
Veterinary Surgeon
BVSc MRCVS CertAVP BSAVA PGCertSAECCAfter moving from Warwickshire with her family, Jo joined our emergency team in 2022. She qualified as a veterinary surgeon in 2002, and after ten years spent at a charity practice she decided to switch to emergency work and obtain her emergency and critical care certificate. She spends much of her free time cycling, reading, baking, swimming and visiting the beach.
Dr John Hamilton
Veterinary Surgeon
BVSc MRCVSJohn qualified as a veterinary surgeon in 1986, and became a partner at our practice in 1992. He has a keen interest in all aspects of equine medicine, especially endoscopy and internal medicine, and loves small animal work too (especially the canine kind). He lives with his wife, two children and their dogs and cats, and enjoys riding and snow sports like skiing and dog sledding. He is also the chairman of the Jersey Bobsleigh Club.
Dr Jo Honeycombe
Veterinary Surgeon
BVSc (Hons) MRCVSJo joined our team in 2017, and is an experienced small animal vet with a particular interest in ultrasound scanning. She lives with her husband, David, who is a local farrier, and their two children.
Dr Hannah Hussain
Veterinary Surgeon
MA (Hons) VetMB MRCVSHannah came straight to New Era after graduating from Cambridge University in 2019. Although enjoying all aspects of companion animal practice, she has an especially keen interest in small animal surgery, currently undergoing further studies to become one of only two Surgical Advanced Practitioners on Jersey.
Growing up near London, she has always loved escaping the city, and spends most of her time outside of work walking, horse riding, and spending time in/on the water. Hannah is also the very happy owner of 2 ginger toms called Fred and George
Dr Charlotte Leakey
Veterinary Surgeon
Originally from the north west of England, Charlotte graduated from the University of Glasgow in the summer of 2023 and moved to Jersey the following September.
She enjoys caring for the variety of island animals but has a special passion for sheep! When not working she is often found down at the beach either reading or swimming, or spending time with her family and friends.
Dr Izzie Mawhood
Veterinary Surgeon
BVSc MRCVSIzzie graduated from the University of Liverpool in 2022, and moved to the island to start her career with us the same year. She loves treating all species, but especially enjoys equine work, cow reproduction and small animal medicine. Originally from near the Peak District, she has a great love for all things outdoors, and is hoping to fully embrace the beach lifestyle of Jersey!
Dr Maja Platiša
Veterinary Surgeon
DVM MRCVSOriginally from Croatia, Maja grew up on a beef farm and graduated in 2015. She joined us in 2017, and after a few years away returned in 2022. She enjoys all aspects of small animal work, especially emergency medicine and surgery, and has a passion for swimming, long walks, volleyball, football and reading.
Dr Rebecca Ramsey
Veterinary Surgeon
MRCVSRebecca is from Jersey and graduated from The University of Nottingham in 2018 and after qualifying worked at New Era. She then went on to work as vet in London but is now back with us. Rebecca has a keen interest in all aspects of small animal veterinary from soft tissue surgery, to interesting medical cases and providing an excellent standard of care to her patients. Rebecca is currently working towards her advance practitioner certificate.
Outside of work Rebecca enjoys spending time with her daughter Yvie and her one eyed 20 year old cat, Jeffers.Dr Suzy Thomas
Veterinary Surgeon
BVSc MRCVSAfter qualifying as a veterinary surgeon in 2004, Suzy worked at our hospital, before moving to the New Forest for a few years and returning to the island in 2010. Her passions include dermatology, soft tissue surgery and client and patient care. She lives with her husband (Nick, a fellow vet here at New Era) and their twin boys, and enjoys reading, singing, socialising and travelling.
Registered Veterinary Nurse
Louisa Bouchard
Head Registered Veterinary Nurse
RVN CertVNES Cert VNECCSince qualifying as a registered veterinary nurse in 2003, Louisa has become an A1 assessor and clinical coach and achieved a certificate in exotic species and British wildlife. Her clinical passions include anaesthesia, critical care and rehabilitation, and in her own time she enjoys wildlife photography and looking after her many pets.
Ruth Skinner
Head Registered Veterinary Nurse at Archway
RVNRuth joined the Archway team in 2015, and has held veterinary nursing and practice management roles since 1987. She moved to Jersey in 2018 with her husband, and enjoys dog walking, arts and crafts and painting and drawing pets and wildlife
Kiera Burt
Registered Veterinary Nurse
RVNKiera achieved her veterinary nursing diploma from the College of Animal Welfare in 2021. She has two cats and two dogs of her own, and loves meeting pets in practice – especially golden retrievers and snakes. Her favourite parts of her job are anaesthesia and watching our patients go home feeling better
Georgia De La Cour
Registered Veterinary Nurse
RVNGeorgia is one of our longest serving team members, and holds a certificate in nursing exotic species and British wildlife. Having previously worked as a New Era night nurse, she now enjoys working at Archway during daylight hours. A familiar face on the island’s agility circuits, she enjoys taking her dogs, Hero and Zazou, to agility events.
Donna Faulkner – Smith
Registered Veterinary Nurse
RVN ISFMCertFNAfter joining our team in 1996, Donna qualified as a registered veterinary nurse in 2004. She has been one of our hospital night nurses since 2015, and lives with her husband, Danny, their two daughters, Jaime and Ellie, their cats, Ash and Coal, and their many tropical fish.
Rebecca Le Cornu
Registered Veterinary Nurse
RVNRebecca has been with the practice since 2001, and qualified as a registered veterinary nurse in 2009. Her main interests include orthopaedic surgery, diagnostic imaging and training student nurses. Outside of work, she is kept busy with her sporty son, James, her cats and dog.
Isabelle Lester
Registered Veterinary Nurse
RVNBio to follow
Carla Mackay
Registered Veterinary Nurse
RVN ISFMCertFNCarla joined us as a kennel assistant in 2007, and after qualifying as a Registered Veterinary Nurse in 2011, she returned to join our nursing team. She enjoys all aspects of nursing, as every day brings new challenges and triumphs. When she’s not working, she can usually be found out and about with her dogs or curled up with a good book.
Rachael McCartan
Registered Veterinary Nurse
RVNRachael graduated with a first in veterinary nursing from Harper Adams University in 2021. She moved from Kent to Jersey the following year, and has enjoyed developing her nursing skills and experiencing island life. Her interests include feline nursing and emergency and critical care, and she is a big Leeds United fan and a keen footballer in her spare time.
Charlotte Sayers
Veterinary Nurse
Bio to follow
Beth Valpied
Registered Veterinary Nurse
RVNI qualified in 2021 with Myerscough college. I moved from Guernsey to Jersey to develop my nursing skills in a modern and busy hospital. I love all parts of my job, especially anaesthesia and looking after patients through their recovery. In my free time I like to spend time riding my horse and looking after my two Guinea pigs.'
Mel Wilkins
Registered Veterinary Nurse
RVNBio to follow
Student Veterinary Nurse
Jessie Byatt
Student Veterinary Nurse
Jessie joined the practice in 2018 as evening kennel assistant and continued in this role for 3 years helping our night nurses and gaining experience in the veterinary industry. She then left us to travel Australia where she ended up working for the Australian Equestrian Team, assisting in all aspects of care and exercise of the 4* eventers and tackling the 300+ spellers. Jessie eventually made the decision to move back to Jersey and begin her RVN training back where it all started for her at New Era. Currently, she is in her first year as a student veterinary nurse and is loving this new role.
Ellie O'Neill
Student Veterinary Nurse
Ellie joined the practice as a Kennel Assistant in 2022 just after completing her A Levels. She is currently in her first year of college studying to become a Veterinary Nurse and is enjoying developing her new skills. Her favourite aspect of the role is laboratory testing and helping prepare and monitor surgeries. In her free time, she enjoys taking her Golden Retriever out for walks.
Emma Parkin
Student Veterinary Nurse
Emma's passion for animals started early when she got her first show dog puppy when she was 12 and from then on she has shown all sorts of breeds and also showed her Cocker Spaniel in Crufts in 2019 and currently shows her Gordon Setter. Other than showing dogs she also thoroughly enjoys doing agility too. Emma joined us in early 2023 as a Kennel Assistant where shortly after she started her studies to become a Veterinary Nurse. Her favorite part of the role is being in the lab and caring for sick animals.
Administrative Staff
Kerry Bassett
Practice Manager
RVNKerry joined us as a kennel maid in 1990, and has overseen the development and modernisation of our practice in the years since. She became our practice manager in 2022, and having gained an extra teaching qualification, she dedicates much of her time to training veterinary nurses. She also was the runner-up Pet Plan nurse of the year for 2014/2015.
Val Pedder
Office Manager
Val has been part of our team since 1992, and has helped to drag our accounts and administration office into the twenty-first century. A behind the scenes hero, she is often the first point of contact for our clients, and has been a vital contributor to our continued success.
Josie Cast
Administrator
Josie is one of the friendly voices on the phones when you call the practice
Caron Cook
Administrator
Caron joined the practice in 1999, and has two much-loved rescue cats called Luna and Pebbles. Her responsibilities include handling our many phone enquiries, running the pet travel scheme, organising sympathy cards, stock control and helping our clinical team with x-ray dose metre levels. Outside of work, she loves walking, table tennis and watching films.
Sonia De Freitas
Administrator
Bio to follow
India De St Paer
Administrator
India has an equine science degree and joined the New Era reception team in 2017, after time spent working at equine yards and a pharmacy. Outside of work, she has a passion for horses, motorsport and fundraising for charity.
Helen Dubras
Administrator
Bio to follow
Mandy Falle
Administrator
Mandy joined the team in July 2021. She is originally from Bristol and moved to Jersey in April 2010.
She is always happy and willing to help our clients as much as possible.
She is a very crazy cat lady with 7 furbies. 4 of which are rescues.
In her spare time Mandy likes to spend time with friends and also enjoys a bit of Disco Bingo :-)Melissa Hamon
Administrator
Bio to follow
Gemma Marquer
Administrator
Gemma joined the team in 2015 and is our office supervisor. Her responsibilities include banking, answering email queries, entering laboratory results for our vets and supporting our accounting team. Much of her spare time is spent looking after her son, Tyler, and walking her dog, Lexi.
Britt McConnell
Administrator
Bio to follow
Hayley Pearl
Administrator
Hayley joined us in 1993, and as part of our equine team is responsible for organising the many visits our vets carry out. In addition to helping triage incoming emergency calls and coordinating visits, she assists with passports, insurance forms and travel documentation. An experienced hand, she loves sharing her knowledge with others.
Receptionists
Tracey Davies
Head Receptionist
Tracey has been with us since 2016, and her decades of experience in hospitality have taught her how to make everyone feel welcome. Outside of work, she is a keen amateur baker and cake decorator who hopes to make it to the Great British Bake Off one day.
Margaret Green
Stock Manager and Receptionist
As well as providing valuable support to our reception team, Margaret is responsible for making sure that over 3,000 are available to our customers, whilst adhering to all the in-house and RCVS protocols. Some say that she is the New Era computer mainframe!
Rosie Hathaway
Associate Veterinary Receptionist
AVRRosie joined the New Era team in 2018 and has gone on to achieve the Gold Level BVRA Accredited Veterinary Receptionist Award, becoming the only Associate Veterinary Receptionist in the Channel Islands. She has completed further certificates in cat care, feline hyperthyroidism, nutrition, dog behaviour and dental care. Outside of work she enjoys playing piano, volunteering, playing video games and looking after her cat, Eli.
Emilia Horsfall
Receptionist
Emilia joined the reception team at the beginning of 2022, She really enjoys greeting all the clients and animals especially the puppies and kittens!! She has a crazy springer spaniel, Indi, who is full of energy all the time and a cat, Dotti, who rules the house. When she's not working Emilia loves baking sweet treats and taking the dog for walks on the beach.
Lauren McGranahan
Receptionist
Bio to follow
Hayley Blackman
Leodis Receptionist
Bio to follow
Tara Hamilton-Sparks
Leodis Receptionist
Tara joined the Reception team at New Era in May 2023 and enjoys meeting all the animals that come in.
When she's not at work Tara loves the beach, eating out and also runs a Handwriting Service.
Tara has 2 cats and a French Bulldog who loves doing zoomies and rules the house!
Novella Brooks
Administrator (Archway)
Novella is one our longest standing team members, and loves bonding with our clients and their pets. When she’s not working, she enjoys travelling, socialising with friends, swimming and going to the beach. Her cat, Rusty, is a regular visitor at our practice and keeps everyone entertained with his persistent meowing.
Sophie Le Marquand
Archway Receptionist
Jersey born, Sophie joined us in September 2021. She has always had a love of animals and began her career originally in conservation. With a love of Africa, Sophie did conservation work in South Africa and The Gambia, where she contributed to finding a live specimen of a new species of Sting Ray. She came back to the island in 2017 and ended up staying - back to enjoying island life and travelling when she can, Sophie is now working towards her Associate Veterinary Receptionist qualification.
Alternative therapy team
Lucy Dawson
Physio
BSc (Hons) MSc MIRVAP(VP)Lucy has an undergraduate degree in equine sport science and a postgraduate qualification in veterinary physiotherapy. She is also registered with the Institute of Registered Veterinary and Animal Physiotherapists, and is currently working towards a master’s degree. She spends much of her free time with her dog, Evie.
Dr Ralph Maalouf
Veterinary Surgeon and Head of Large Animals
BSc, DVM, CVA, CVFT, MRCVS, MBA
After completing his degree in Animal and Veterinary sciences in the American University of Beirut, Ralph went on to get his Doctorate in Veterinary Medicine in Budapest. Since then he has completed a, equine rotating internship in a veterinary hospital in France, followed by an Equine ABVP residency at Sharjah Equine Hospital in the UAE. During that time, Ralph obtained a certificate in both mixed animal veterinary acupuncture and food therapy. In 2022 Ralph moved to the UK for an ambulatory job and at that time started and completed his Masters in Business Administration from Hult University. During his free time, Ralph enjoys spending time on the beach, travelling, or even cooking.