Sarah Watts: Reception

Sarah has worked at New Era for 18 years. She started as a trainee nurse and then moved on to the reception team. She held ...more

Sarah Watts: Reception

Sarah has worked at New Era for 18 years. She started as a trainee nurse and then moved on to the reception team. She held the post of head receptionist until September 2011 and now works at the Leodis branch practice.

Sarah has a special interest in feline behaviour and likes to help people with their stressed cats, when I can!

Sarah has 2 beautiful cats, Bear and Rio. In her spare time, Sarah enjoys spending time with her husband Richard, swimming, walking and cycling. She also has a love of good food and drink!

 

Suzette Cooper: Admin & Reception

Suzette plays a key role in supporting the administration function of New Era and Leodis, and you’ll also often see her covering the reception. She ...more

Suzette Cooper: Admin & Reception

Suzette plays a key role in supporting the administration function of New Era and Leodis, and you’ll also often see her covering the reception. She has a wonderful ability to support and compliment every team member and customer.

Margaret Green: Stock Manager and Reception

Everyone knows Margaret and she is highly regarded by all members of staff.  Margaret supports the reception team, but her highest priority is to ensure ...more

Margaret Green: Stock Manager and Reception

Everyone knows Margaret and she is highly regarded by all members of staff.  Margaret supports the reception team, but her highest priority is to ensure that over 3000 items of stock are available to those in demand.  This is all done while adhering to all protocols provided in-house and by the RCVS regulations and maintaining efficient volumes.  Some may say that Margaret is the New Era computer mainframe.

Novella Brooks

Novella joined the practice over 20 years ago and during that time has built strong relationships with clients. When she’s not at work, Novella enjoy ...more

Novella Brooks

Novella joined the practice over 20 years ago and during that time has built strong relationships with clients. When she’s not at work, Novella enjoy travelling, socialising with friends and swimming. In the summer, she can often be found down on the beach. She has one cat called Rusty, who regularly visits the practice and keeps the staff entertained with his persistent meowing!

Sara Barnard

Sara comes to us with over 20 years of customer service experience. She currently owns 3 dogs but also has experience with cats, rabbits and ...more

Sara Barnard

Sara comes to us with over 20 years of customer service experience. She currently owns 3 dogs but also has experience with cats, rabbits and small avians.

Outside of work her main interests are Rugby Union (Gloucester and England) and enjoys cooking, gardening and wine and gin tasting!!

Hannah Phillips

Hannah Phillips Hannah joined us August 2015 and has made herself very at home on reception. Always a friendly and welcoming face, Hannah will be ...more

Hannah Phillips

Hannah Phillips

Hannah joined us August 2015 and has made herself very at home on reception. Always a friendly and welcoming face, Hannah will be offering animals treats and wanting to make a fuss of them!

Outside of work Hannah enjoys food and drink, the odd flutter on the horses and has two hamsters and two rabbits.

Ana Moreira

Ana joined new Era in October 2016 and is now a familiar smiley face on the front desk. She comes to us with a background ...more

Ana Moreira

Ana joined new Era in October 2016 and is now a familiar smiley face on the front desk. She comes to us with a background in hospitality.

Outside of work Ana enjoys cinema and walking on the beach. She is thinking about getting a cat, and would love a Scottish Fold!

Tracey Davies

Tracey Davies Tracey joined us in February 2016 as our Head Receptionist. She have previous experience of 25 years in hospitality, so she should make ...more

Tracey Davies

Tracey Davies

Tracey joined us in February 2016 as our Head Receptionist. She have previous experience of 25 years in hospitality, so she should make you feel very welcome!

Outside of work Tracey enjoys making and decorating cakes so we wait to see her on the next series of The Great British Bake Off!

Clarissa Negro

Clarissa joined us in 2015 and started her training at New Era, but now manages the reception team at Leodis. She is keen on travelling ...more

Clarissa Negro

Clarissa joined us in 2015 and started her training at New Era, but now manages the reception team at Leodis.

She is keen on travelling and has a soft spot for ferrets.

India De St Paer

India joined the reception team at New Era in May 2017, having previously worked on equine yards and a pharmacy. Outside of work India is ...more

India De St Paer

India joined the reception team at New Era in May 2017, having previously worked on equine yards and a pharmacy. Outside of work India is keen on horses, motorsport and also fund raising/charity work.